Privacy Notice

Date of Last Revision: June 8th, 2018

This Notice is designed to inform you of our policies regarding the collection, use, and disclosure of information, including Personal Information, as defined herein.

Protech operates the website at and the customer portal at ("the Protech Portal")(collectively the "Service").

By using our Service, you agree to the collection, use and disclosure of information as stated in this Notice.

The terms used in this Privacy Notice have the same meanings as in our Terms of Use, which is accessible at, unless otherwise defined in this Privacy Notice.

If you do not agree with the terms of this Notice, you are not authorized to use or access any of the Service.

What information we collect about you:

Information you provide to us

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, and postal address (“Personal Information”). You agree that, unless explicitly requested by us, you will not transmit to us any of your or another’s Personal Information.

If you are authorized to access a restricted portion of the Services, such as the Protech Portal, we also store any login password for such Services, and we do not share it with any third party unless authorized pursuant to the terms governing such Services.

Information we collect automatically when you use the Services

Your use of the Services: Whenever you visit, use, or access our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies: Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our Service uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

How we use your information:

The Personal Information that we collect will be used to contact you or identify you, and/or optimize the Service for you. We may also use your Personal Information to provide you with information regarding products or services we think will be of interest to you.

How we share your information:

Service Providers

We may employ third-party companies and individuals from time to time due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Marketing and Advertising

From time to time we may share your Personal Information for marketing and advertising purposes with related companies and/or third parties.

How we protect your information:

Information storage and security

We value your trust in providing us your Personal Information. We take commercially reasonable technical and organizational security measures to protect Personal Information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We are not liable for disclosure of Personal Information due to errors in transmission or unauthorized acts of third parties.

How long we keep information

We keep information in our database permanently, unless you request that it is removed.

Other important privacy information:

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Notice of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.


California Privacy Rights

California Civil Code Section § 1798.83 permits California residents to request a list of all third parties to which we have disclosed personal information during the preceding year for those third parties’ direct marketing purposes. To make such a request, please send an email to For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Our Do Not Track Policy

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of interest-based advertising (“IBA”). To learn more about IBA or to opt-out of this type of advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website Options you select are browser- and device-specific.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Notice on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Notice, do not hesitate to contact us at